Zdravím,
dnes jsem si koupil klíč od hry, po několika marných pokusech se mi konečně platbu podařilo odeslat, místo klíče mi však dorazil e-mail s následujícím textem
"Dear ***********,
Thank you for your recent purchase of CityCarDriving 1.4. Unfortunately we were not able to process your order for the following reason:
In order to complete your purchase, please provide us with the following information:
1. The scan copy of your ID which is an official document, e.g. your passport or driving license which includes a photo, date of birth and expiry date
2. The scan copy of your credit card. Please note that the last four digits, expiry date and the name of the card holder have to be visible. You may cover the first 12 digits on your card with any physical object.
Please note, that the pictures, which were edited digitally, will not be accepted. Moreover, the pictures should be full-sized and they should not be cut off.
We do this to protect you from possible fraudulent transactions and identity theft. We do not store, nor disclose this information to anyone.
For more information, please read out Privacy Policy by using the following link:
www.payproglobal.com/legal/privacyPolicy.pdf
Please let us know you have any questions.
Let us know if you have any questions.
Kind regards,
PayPro Sales"
Netuším, co bych měl dělat, můžete mi někdo poradit? Děkuji.