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"City Car Driving" general discussion forum for English users
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TOPIC: error

error 19 Jun 2019 03:52 #112571

i do not know what this error relates to or how to fix it. how do i fix
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error 19 Jun 2019 10:42 #112575

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Hi.

I would suggest opening Steam and verifying the integrity of your game files.

To do this, go to your Steam library, right click on City Car Driving, select Properties, Local Files and then Verify Integrity of Game Files.

Give it some time to update and then try launching the game again.
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error 19 Jun 2019 15:33 #112578

i already did that
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error 21 Jun 2019 09:06 #112595

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rickbanker wrote:
i already did that
Hello,

Please email our technical support team to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and in your email please send us the following information:

1. Your order ID or serial number to identify you as our customer. Or your Steam account name (if you purchased the game in Steam).

2. Detailed problem description and steps after performing of which the problem occurs.

3. Have you installed any mods?

4. Attach a screenshot of the error (if there's one).

5. Attach a DirectX diagnostic file from your PC, where the problem occurs. To create this file, please, follow these steps:

● From your Windows click the "Start" button and use the search box field.
● Type DXDIAG in the field and hit Enter.
● DXDIAG will start, and may display a prompt that begins "Do you want to allow DxDiag to check if your drivers are digitally signed..." Answer "Yes" to this query if it appears.
● A window entitled "DirectX Diagnostic Tool" appears, and in the lower left corner, a progress meter begins to advance towards the right as DXDIAG collects information relating to the system's hardware and Windows component configuration.
● When the progress indicator disappears, hit the "Save All Information" button. Then save this file as DXDIAG.TXT where it can be easily located. By default DXDIAG will place this file on your Desktop. Then send this file to us.

We will research all this information and then will advise you next steps.

Note: If you do not see a button that allows you to save the information, you will need to log on to Windows as the Administrator.
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