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TOPIC: my game is crashing when it loads very long. HELP

my game is crashing when it loads very long. HELP 11 Jul 2020 13:04 #114588

  • Sonic
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I've bought this game like a week ago and I've launched it.
The problem is that when I launch the free mode, it takes a long time (like 1-2 hours) to load and when the bar almost reaches the end, the game crashes suddenly.
Any help??
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my game is crashing when it loads very long. HELP 13 Jul 2020 08:09 #114591

  • Kivlov
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Sonic wrote:
I've bought this game like a week ago and I've launched it.
The problem is that when I launch the free mode, it takes a long time (like 1-2 hours) to load and when the bar almost reaches the end, the game crashes suddenly.
Any help??
Hello,

This can happen if you run the game on a laptop or integrated video card. Please note that laptops and intgrated video cards are not supported by the game, and were never supported (there was a warning about that on the product page in the system requirements section).

If your PC does meet our system requirements, but you still experience crashes, pease contact our technical support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and send us the following information:

- A screenshot with the error.

- Have you installed any mods?

- DxDiag diagnoctic file from your computer after the crash. In order to create this file, press the "Windows" and "R" keys simultaneously on the keyboard, type "dxdiag" in the window that opens, and click OK. In the window that appears, click the "Save all information" button and save the file to where you can easily find it.
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