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TOPIC: Incorrect email entered when ordering..

Incorrect email entered when ordering.. 06 Sep 2013 20:07 #14867

Hey, i bought your game and noticed that i didnt get a email with the code that i needed for activating the game, then i checked my emailadress and noticed that it was not what i wrote when i ordered.
What should i do? Is it possible to get the mail to my real email or can i get a code or do i have to buy it again?.. I also send a mail that says pretty much the same thing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it but i dont know if i will get an answer so i also created a thread here.
thx.. would be happy for some answers :lol: best regards this games costumer but not owner of the game. ;)
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Re: Incorrect email entered when ordering.. 07 Sep 2013 05:53 #14884

  • jericho
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You can wait for Kivlov, a developer who participates in the forum, to reply to this thread ;) .
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Re: Incorrect email entered when ordering.. 09 Sep 2013 14:34 #15085

  • Kivlov
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Hello,

First of all, check your spam filters. An automated mail with the serial number can be determined as spam quite often.

If you have not found an email with the serial number in your mailbox, please, provide us following information:

● Your full name, country and city;
● Version of the game, which you've bought (1.0 or 1.2);
● Your order ID (if remember);
● Your method of payment;
● Time and date when you've paid;
● E-mail, which you entered, when was paying.

Please send all this information to our e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Without such information we can't help you.
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