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TOPIC: No reply from support...

No reply from support... 20 Jan 2014 22:20 #21822

  • tyrion
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Hi,

our company is interested in buying commercial license for City Car Driving, but we cannot get any reply from This e-mail address is being protected from spambots. You need JavaScript enabled to view it . I don't know what is going on, maybe my mails going to spam, wrong email listed for support ,they are on leave, company shut down,... ?

If anyone here knows anything please let me know.

Thank you!
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Re: No reply from support... 20 Jan 2014 22:21 #21823

  • David02
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Check your spam filters, or they just ignored you. When did you send the email?
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Re: No reply from support... 20 Jan 2014 22:34 #21827

  • tyrion
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Hi,

two mails that went unreplied were sent on 11.1.2014 and on 16.1.2014.

I actually got a professional and comprehensive reply to my first e-mail on 6.1.2014 and they even attached their sales conditions for the Enterprise Edition in their commercial offer.

Mail finished with : "Let me know if you have any questions" signed by Eugene Gubanov.

If you know anything else please let me know.


Thank you.

Regards,
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Re: No reply from support... 20 Jan 2014 22:38 #21828

  • Articate
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Since you got a reply before, I'm sure it's just fell through in a way. I'd suggest sending them another e-mail.
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Re: No reply from support... 20 Jan 2014 22:39 #21829

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Eugene Gubanov comes on the forum, he's known as Kivlov on here. Maybe he will see this post.
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Re: No reply from support... 20 Jan 2014 22:49 #21832

  • tyrion
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Thank you very much.

If you maybe know him, I would be very thankful if you could mention our conversation to him.
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Re: No reply from support... 21 Jan 2014 15:58 #21850

  • tyrion
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Hi,

I wrote another mail this morning and still no reply. I have no idea what is going on. Too bad, our inentions were to make business on Enterprise level but it seems we will have to find another solution.

I thank members of this forum for help and explanations.
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Re: No reply from support... 21 Jan 2014 16:36 #21852

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Hi,

I just got replied. It took a while but business talks are now under way again.

Thank you.
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