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TOPIC: Buying the game

Buying the game 14 May 2014 04:43 #28543

Hello, I just bought the game at 5pm EST with a mastercard giftcard. I received a call from paypro and confirmed everything, but then got an email saying I need to send photo ID and a picture of the card. I emailed CCD support with all of the info but I do not feel comfortable sending a photo of my ID. I want to know if I can cancel the order if I absolutely need the ID. Sorry for the questions, just a bit concerned.
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Re: Buying the game 14 May 2014 13:04 #28560

  • Kivlov
  • Kivlov's Avatar
ryan10000 wrote:
Hello, I just bought the game at 5pm EST with a mastercard giftcard. I received a call from paypro and confirmed everything, but then got an email saying I need to send photo ID and a picture of the card. I emailed CCD support with all of the info but I do not feel comfortable sending a photo of my ID. I want to know if I can cancel the order if I absolutely need the ID. Sorry for the questions, just a bit concerned.
Hello,

I think it will be more productive if you contact the payment service PayPro directly regarding your payment issues.

PayPro contacts:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Telephone (US/Canada toll free) :+ 1-866-933-4313
Telephone (international) :+ 1-646-873-6857
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