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"City Car Driving" general discussion forum for English users

TOPIC: Game won't start / Cant Reinstall

Game won't start / Cant Reinstall 18 Aug 2014 07:28 #33523

I downloaded City Car Driving, and after the install was complete I entered my activation key. It then asked me if I had my secruity key, I clicked yes but after that it just kept loading and it eventually stopped. I then tried to run the game as an admin but it did the same thing.
I tried everything I could to get it to work. I wanted to try to reinstall the game and this time install it as admin. I deleted the game and downloaded it again. I went to install but it said the the game is already install, but yet I can't open it or play the game.

Any suggestions on what I should do? I feel like I've been cheated out of 25 dolloars.
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Re: Game won't start / Cant Reinstall 18 Aug 2014 12:22 #33532

  • Kivlov
  • Kivlov's Avatar
If after entering the activation key the game says that key is accepted and stored, but then it's still continuing to ask for the security key, you should run the game with administrator privileges (right click on its' shortcut and choose "Run as administrator" in the context menu). Then enter your activation key again, and the game will not ask for the key anymore.
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Re: Game won't start / Cant Reinstall 18 Aug 2014 20:10 #33538

Like I said in my post, I tried that and the same thing happens. It just loads there. doesn't even have a white screen. I deleted the game and tried to reinstall it as an adminastrator. But when i went to reinstall it says I it is already installed, but I can't play it.
Last Edit: 18 Aug 2014 20:11 by Jcamotts.
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Re: Game won't start / Cant Reinstall 19 Aug 2014 11:52 #33596

  • Kivlov
  • Kivlov's Avatar
Jcamotts wrote:
Like I said in my post, I tried that and the same thing happens. It just loads there. doesn't even have a white screen. I deleted the game and tried to reinstall it as an adminastrator. But when i went to reinstall it says I it is already installed, but I can't play it.
It was neccessary to uninstall the game correctly, but not by simple folder deleting.

1. Download and install the previous version of the game (1.2.5) using this link – citycardriving.com/files/CityCarDriving_1.2.5.exe
2. Uninstall the game correctly using the "Programs and components" menu in the control panel.
3. Delete the game folder, where the game was installed to (if something remains after uninstallation there).
4. Delete the folder "Forward Development" from your "My Documents" folder.
5. Install the latest version of the game 1.3. After previous steps it should be installed correctly without any errors.

After reinstall the game, try these steps:

1. Turn of the UAC - windows.microsoft.com/en-us/windows-vista/turn-user-account-control-on-or-off
2. Temporary turn off any antivirus or firewall software.

Then try launching the game again with administrator privileges (right click on it and choose "Run as administrator" in the context menu).
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Re: Game won't start / Cant Reinstall 20 Aug 2014 03:09 #33623

Thank you, I will try that now
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Re: Game won't start / Cant Reinstall 20 Aug 2014 03:30 #33624

I was able to re install the game, and I ran the installer as an administrator. But when it was finished installing I tried to open the game but it will not open. I also turned the uac to never notify and turned off the firewall. What should I do now?
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Re: Game won't start / Cant Reinstall 20 Aug 2014 11:49 #33653

  • Kivlov
  • Kivlov's Avatar
Jcamotts wrote:
I was able to re install the game, and I ran the installer as an administrator. But when it was finished installing I tried to open the game but it will not open. I also turned the uac to never notify and turned off the firewall. What should I do now?

Try creating a new Windows user profile (with administrator status) and try launching the game (as administrator) from this new clean account.
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Re: Game won't start / Cant Reinstall 20 Aug 2014 22:30 #33709

I have seen many people with my exact problem, and they say it is because of DirectX11. I have that, so i think it is my issue.
Do you happen to now how to get back to DirectX9?
Last Edit: 20 Aug 2014 22:34 by Jcamotts.
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Re: Game won't start / Cant Reinstall 21 Aug 2014 12:12 #33755

  • Kivlov
  • Kivlov's Avatar
Jcamotts wrote:
I have seen many people with my exact problem, and they say it is because of DirectX11. I have that, so i think it is my issue.
Do you happen to now how to get back to DirectX9?
Just install DirectX 9.0c in your system. Such action will not delete the DirectX 11, becasuse it's just not possible, but your system will have missing DLLs from DirectX 9.0c.

P.S.: Usually if you've launched the game installation "as administrator" by right clicking on it as was stated in instruction - the DirectX 9 is installed automatically during the game installation.
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Re: Game won't start / Cant Reinstall 22 Aug 2014 05:54 #33800

Kivlov wrote:
Jcamotts wrote:
I have seen many people with my exact problem, and they say it is because of DirectX11. I have that, so i think it is my issue.
Do you happen to now how to get back to DirectX9?
Just install DirectX 9.0c in your system. Such action will not delete the DirectX 11, becasuse it's just not possible, but your system will have missing DLLs from DirectX 9.0c.

P.S.: Usually if you've launched the game installation "as administrator" by right clicking on it as was stated in instruction - the DirectX 9 is installed automatically during the game installation.

I did both of those things and I had no luck, still have the same result.
Last Edit: 22 Aug 2014 05:55 by Jcamotts.
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