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TOPIC: Trouble re-installing after re-installing windows

Trouble re-installing after re-installing windows 18 Dec 2014 08:15 #38285

Hey,
I've installed and activated this game previously and it worked flawlessly, however after I re-installed my windows installation I am unable to activate the game?

I've even went on the activation page and put in my details again and received an e-mail with a new activation key and it tells me that it is invalid? I'd appreciate the help, thanks :)
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Re: Trouble re-installing after re-installing windows 18 Dec 2014 13:35 #38294

  • Kivlov
  • Kivlov's Avatar
Hello,

Make sure that the product code, which is displayed in the game start up window, is absolutely the same as the product code you’ve used to obtain an activation key.

To be sure, please repeat the activation procedure carefully without any deviations:

1. Run the installed game with administrator privileges (right click on the game's shortcut and choose "Run as administrator in the context menu).
It's very important to run the game with administrator privileges!!!

2. Copy the product code from the game startup window.
And don’t close the opened program!!!

3. Follow this link - www.activate.citycardriving.com/

4. On the web page you've just opened you should enter: your serial number, the product code you have just copied, and your e-mail.
The activation key will be displayed on the final page, after you'll click the "Activate" button.

5. Enter (just copy and paste) your activation key into the box in the game startup window and click "Registration" button.
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