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TOPIC: game crashes

game crashes 11 Jan 2015 22:03 #40150

  • nailz
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Hello!
I have bought the game (1.4.0 version), than I installed it to my laptop. I activated the game, everything went OK, than I started it. Everything went ok until it was loading, than, when it is almost loaded, it crashes down everytime, so I can't play on it.

My laptop is quite strong:

Procesor: Intel(R) Core(TM) i5-4200M CPU@ 2.50Ghz 2.49 Ghz
RAM 8 GB
Windows 7 32 bit, Service pack 1
My graphic card:

Intel(R) HD Graphics 4600, Internal
memory: 3006 Mb


What can be the problem? Or I can give up everything, because it is not gonna run on my laptop, whatever will I do?
Thanks for the help in advance!
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Re: game crashes 11 Jan 2015 23:42 #40161

  • Kivlov
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Hello,

Your PC doesn’t meet our system requirements – citycardriving.com/products/citycardriving12#SysReq
Correct program operation on laptops or on personal computers with integrated video cards is not guaranteed!
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Re: game crashes 11 Jan 2015 23:52 #40162

  • nailz
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Thanks!

...and is it possible to put a file to a USB, and install it to another PC somehow? Because I have tryed it, but i could not even open the file as it said "the file is corrupted".

I would like some kind of a solution, because i have paid for that. Thanks!
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Re: game crashes 11 Jan 2015 23:56 #40163

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...and according to your link, my Pc MEETS the system requirements. I have read it before. That is why I have bought it.
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Re: game crashes 12 Jan 2015 00:13 #40164

  • David02
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Your PC barely meets the requirements, and doesn't meet the video card requirement.
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Re: game crashes 12 Jan 2015 01:39 #40171

  • nailz
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Ok, I've got it. But any answers to my previous question? Any help?
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Re: game crashes 14 Jan 2015 03:49 #40298

  • Kivlov
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nailz wrote:
Thanks!

...and is it possible to put a file to a USB, and install it to another PC somehow? Because I have tryed it, but i could not even open the file as it said "the file is corrupted".

I would like some kind of a solution, because i have paid for that. Thanks!

Hello,

Yes, you will need to uninstall the game on your first PC and then install it on the second PC. Old activation key will not be valid anymore, so you will need to obtain a new one. You can do it by following instruction in your purchase confirmation email as you’ve done it at the first time.

Instruction how to install and activate the game (you should do it after you’ve uninstalled the game on the first PC):

1. Follow this link - www.files.citycardriving.com/CityCarDriving_En.exe to download the game.

2. Run the downloaded installation file with administrator privileges (right click on it and choose "Run as administrator in the context menu) and follow instructions of the setup wizard. During the installation process you should agree on installing all additional software, because it's necessary for correct program operation.

Now you should obtain the program activation key:

3. After installation of the program is finished, run the installed game with administrator privileges (right click on the game's shortcut and choose "Run as administrator in the context menu).

4. Copy the product code from the game startup window.

5. Follow this link - www.activate.citycardriving.com/

6. On the web page you've just opened you should enter: your serial number, the product code you have just copied, and your e-mail.

The activation key will be displayed on the final page, after you'll click the "Activate" button.

7. Enter your activation key into the box in the game startup window and click "Registration" button.
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