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TOPIC: Can't remember my Serial number and got a new pc..

Can't remember my Serial number and got a new pc.. 07 Feb 2015 03:09 #41794

Please help i just bought a new pc, and i just downloaded the game again. but now it asks for a serial key and it's not in my mail... And i have bougth the game..
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Re: Can't remember my Serial number and got a new pc.. 09 Feb 2015 21:51 #41886

  • Kivlov
  • Kivlov's Avatar
Hakan2765 wrote:
Please help i just bought a new pc, and i just downloaded the game again. but now it asks for a serial key and it's not in my mail... And i have bougth the game..
Hello,

If you have not found an email with the serial number in your mailbox, please, provide us with following information:

● Your full name, country and city;
● Version of the game, which you've bought;
● Your order ID (if remember);
● Your method of payment;
● Time and date when you've paid;
● E-mail, which you entered when paying.

Please send all this information to our e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Re: Can't remember my Serial number and got a new pc.. 10 Feb 2015 22:37 #41944

  • fanyln
  • fanyln's Avatar
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I hope you understand, translated text, I Spanish ;)
when I purchase the serial key i received several emails, one inform me that within 24 hours I receive the serial key because they were processing the request and I told him immediately to provide them my phone number for them to call me and so to send me after the call immediately mail, I provide my phone number, I got the call to end the call after received the serial key, about all this in 30 minutes, If you have purchased the serial key you have had to receive an email telling you that for this to be fast provide your phone number for them to call you, double check your inbox with """spam"""" whith the smail adress This e-mail address is being protected from spambots. You need JavaScript enabled to view it , this direction have to receive emails
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