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"City Car Driving" general discussion forum for English users
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TOPIC: Accessibility email.

Accessibility email. 07 Mar 2015 21:20 #42853

The game is asking me to send my License/Passport as well as a copy of my credit card??? in order to attain the validation code? It simply states that there is a problem and requires my information. Too Suspicious in my opinion. Any ideas? Had this happened to anyone else?

This is what the email states:

Dear **************
Thank you for your recent purchase of CityCarDriving 1.4. Unfortunately we were not able to process your order for the following reason:

In order to complete your purchase, please provide us with the following information:
1. The scan copy of your ID which is an official document, e.g. your passport or driving license which includes a photo, date of birth and expiry date
2. The scan copy of your credit card. Please note that the last four digits, expiry date and the name of the card holder have to be visible. You may cover the first 12 digits on your card with any physical object.

Please note, that the pictures, which were edited digitally, will not be accepted. Moreover, the pictures should be full-sized and they should not be cut off.

We do this to protect you from possible fraudulent transactions and identity theft. We do not store, nor disclose this information to anyone.
For more information, please read out Privacy Policy by using the following link:
www.payproglobal.com/legal/privacyPolicy.pdf

Please let us know you have any questions.

Let us know if you have any questions.

Kind regards,
PayPro Sales
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Re: Accessibility email. 10 Mar 2015 13:49 #42920

  • Kivlov
  • Kivlov's Avatar
Hello,

These are security rules of our payment service provider – PayPro Global. These data is rarely asked only to make sure that your transaction is legitimate and issued by you, and it’s not a fraud. Your personal data is absolutely safe – PayPro doesn’t use your personal data and doesn’t send it to any third party. PayPro is one of the most secured online payment services over the world.
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