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TOPIC: Starter.exe stopped working HELP

Starter.exe stopped working HELP 05 Jun 2015 06:31 #46206

  • Dilano
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Hey i just got the game yesterday i installed it and when i started it up it says starter.exe has stopped working people are saying to delete the folder in ur documents so i did that but when i restart the game same problem and the folder is back then reinstalled the game as administater and stuff and still doesnt work please help
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Re: Starter.exe stopped working HELP 05 Jun 2015 09:21 #46216

  • jericho
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Hello,
From the FAQ:
1. Make sure that your computer meets at least minimal system requirements - citycardriving.com/products/citycardriving#SysReq
It's very important! Because, correct program operation on laptops or on personal computers with integrated video cards is not guaranteed!

2. Try launching the game with administrator privileges (right click on it and choose "Run as administrator" in the context menu).

3. Try re-installing the game, but run the distribution kit with administrator privileges (right click on it and choose "Run as administrator" in the context menu). During the installation process you should agree on installing all additional software, because it's necessary for correct program operation.

4. Make sure that folder name and path, where the game has been installed, doesn't contain long names or wrong (non-english) symbols.

5. Update your video card driver to the latest version from your video card manufacturer's website.

6. Update your sound card driver to the latest version from your sound card manufacturer's website.

7. If you're using a racing wheel (or any other controller), update its driver to the latest version from your controller manufacturer's website.

8. Install the "DirectX 9.0c" (latest build from Microsoft website) -
- www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

9. Install the "Microsoft Visual C++ 2008 Redistributable Package" (from Microsoft website) -
- www.microsoft.com/downloads/en/details.aspx?familyid=a5c84275-3b97-4ab7-a40d-3802b2af5fc2&displaylang=en

10. If you have any other versions of the "Microsoft Visual C++ Redistributable Package" installed, you should uninstall all these versions (you can do it in the "Control Panel\Programs and Features" menu), and then reinstall only this version of the "Microsoft Visual C++ 2008 Redistributable Package" (from Microsoft website) -
- www.microsoft.com/downloads/en/details.aspx?familyid=a5c84275-3b97-4ab7-a40d-3802b2af5fc2&displaylang=en

11. Check one more time that your PC is NOT A NOTEBOOK, do have a suitable video card and other parameters according to our system requirements for game running. It's very important! Because, correct program operation on laptops or on personal computers with integrated video cards is not guaranteed!
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Re: Starter.exe stopped working HELP 05 Jun 2015 23:46 #46254

  • Dilano
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I tried all of that and didnt work? please help i really wanna play this game cus it looks awesome
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Re: Starter.exe stopped working HELP 06 Jun 2015 00:35 #46262

  • jericho
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Dilano wrote:
please help
That's exactly what I'm trying to do, sir.

Does it happen upon game startup or during loading of free roam mode?
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Re: Starter.exe stopped working HELP 06 Jun 2015 00:50 #46269

  • Dilano
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when i try to startup my game
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Re: Starter.exe stopped working HELP 06 Jun 2015 01:00 #46271

  • jericho
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Are you using a 32-bit OS?
If yes, click spoiler:
Warning: Spoiler! [ Click to expand ]


If no, then click this spoiler:
Warning: Spoiler! [ Click to expand ]
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Re: Starter.exe stopped working HELP 06 Jun 2015 01:04 #46272

  • Dilano
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the problem is my language is in dutch so u guys cant read it :/
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Re: Starter.exe stopped working HELP 06 Jun 2015 01:11 #46274

  • jericho
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I think we have some Dutch users who can help. Dutch Driver for example.
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Re: Starter.exe stopped working HELP 06 Jun 2015 01:27 #46279

  • Dilano
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i send a mail i hope u can help quicly cus i bought it yesterday and i cant even play it
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Re: Starter.exe stopped working HELP 06 Jun 2015 03:38 #46281

  • Dilano
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i found out what the problem was i had my ps3 controller plugged in and i plugged it out and it worked but thx for the help u gave me
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The following user(s) said Thank You: TamieemJaffary
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