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TOPIC: Lost my serial number :(

Lost my serial number :( 08 Jun 2015 01:03 #46448

School is over now, so i wanted to setup and play CCD. But i found out that i don't have my serial number.

Is there a way that i can get a new number or get my existing number back?

I have my order ID and Invoice from PayPro.


Note: I bought CCD 1.3 in its time. Do i need to pay extra for 1.4?
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Re: Lost my serial number :( 08 Jun 2015 01:06 #46450

  • Spoutnik
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Hello,

1. You should be able to find the serial number in the mail Forward Development sent you.
If you cannot find, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . They will tell what information you need to send.

2. No, you do not need to pay extra for 1.5.
SPOUTNIK

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Re: Lost my serial number :( 08 Jun 2015 01:20 #46453

Spoutnik wrote:
Hello,

1. You should be able to find the serial number in the mail Forward Development sent you.
If you cannot find, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . They will tell what information you need to send.

2. No, you do not need to pay extra for 1.5.

Thank you for the information. I found out what information i have to send them in the FAQ menu.
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Re: Lost my serial number :( 08 Jun 2015 01:26 #46454

  • Spoutnik
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I copy pasted this information from the FAQ:

I've paid for the serial number, but haven't received it. What should I do? Administrator, Thursday, 05 May 2011 22:23



Please check your spam filters. An automated mail with the serial number can be determined as spam quite often.

If you have not found an email with the serial number in your mailbox, please, provide us with following information:

● Your full name, country and city;
● Version of the game, which you've bought;
● Your order ID (if remember);
● Your method of payment;
● Time and date when you've paid;
● E-mail, which you entered when paying.

Please send all this information to our e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
SPOUTNIK

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Re: Lost my serial number :( 08 Jun 2015 02:19 #46459

I did that, and wow. I was not expecting to get an answer in half an hour. That was so quick, and received my serial number. Thank you for your help.
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Re: Lost my serial number :( 08 Jun 2015 02:21 #46461

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Your welcome :)

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SPOUTNIK

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