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TOPIC: I don't have my game

I don't have my game 08 Dec 2015 06:54 #56362

Hello such , has send the bank transfer over a week ago with This World PayPro purchase ID #####99 , Order ID #####00 and am waiting anxiously key game and never comes I ask you please to submit the corresponding email Power para key game play game 1 month 'm waiting. Thank greetings thanks nicolas
Last Edit: 09 Dec 2015 13:20 by .
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Re: I don't have my game 08 Dec 2015 11:27 #56373

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Please check your spam filters. An automatically generated email message with the serial number can be determined as spam quite often.

If you have not found the message with the serial number in your mailbox, please provide us with following information:

- Your full name, country and city;
- Version of the game, you've purchased;
- Your order ID;
- Your method of payment;
- Time and date of the purchase;
- E-mail that you've entered when paid.

Please send all this information to our e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Re: I don't have my game 09 Dec 2015 03:49 #56425

Thanks, i sended a message with that information i think i purchased the 1.4 but. its possible can give me the 1.5? thanks so much
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Re: I don't have my game 09 Dec 2015 11:31 #56440

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DogeAssasin wrote:
Thanks, i sended a message with that information i think i purchased the 1.4 but. its possible can give me the 1.5? thanks so much

The 1.4 key works with 1.5.
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Re: I don't have my game 09 Dec 2015 17:16 #56449

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THETJVIDCHANNEL wrote:
DogeAssasin wrote:
Thanks, i sended a message with that information i think i purchased the 1.4 but. its possible can give me the 1.5? thanks so much

The 1.4 key works with 1.5.

No, you must use the serial key, not the activation code.
SPOUTNIK

Warning: Spoiler! [ Click to expand ]
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Re: I don't have my game 09 Dec 2015 21:09 #56464

i sended all the information you say THETJVIDCHANNEL but paypro send me a message saying Dear Kevin,

Thank you for your request.

Your order has a "waiting" status. Please provide us with your payment receipt so that we could proceed with your order.

Best regards,
and say this
City Car Driving support team wrote:
Hello,

Our customer has lost his serial number. Please, resend it him and copy us.
i don't losed the serial number i never received it, please help me im gonna send the payment receipt thanks.
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Re: I don't have my game 09 Dec 2015 21:25 #56466

I Don't have eny payment receipt... just a paper with personal information. Help me with this i waited 3 weeks for this game and nothing happen...
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Re: I don't have my game 11 Dec 2015 13:44 #56551

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DogeAssasin wrote:
I Don't have eny payment receipt... just a paper with personal information. Help me with this i waited 3 weeks for this game and nothing happen...
Hello,

I think it will be more productive if you contact the payment service PayPro directly regarding your payment issues.

PayPro contacts:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Telephone (US/Canada toll free) :+ 1-866-933-4313
Telephone (international) :+ 1-646-873-6857
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