I know this is an old thread, but perhaps it will help someone in the future.
Upon starting the program for the very first time, I saw a black screen for about 5 seconds and then a crash... "Starter.exe has stopped working... A problem has caused the program to stop working correctly..."
I read the comment above me, regarding the deletion the "Multisoft" folder. I didn't even know that folder existed, so naturally I thought I was about to have reinstall for the second time deleting that folder this time. but inside "Ducuments > Multisoft > City Car Driving" I found a log file.
At the end of that log I saw this bit of information:
"cJoystickEffect::createDirectInputEffect - CreateEffect failed"
And that was it... nothing else happened after that
So... I unplugged my gamepad, restarted the program and Voila! Problem solved... It's incompatible
Needless to say I'm quite disappointed that I can't use my gamepad, but I'll be looking for solutions to that, now that I know why the program wouldn't start
So anyhow, Mahkizmo, I hope you've found a solution, since 2 years ago (

) but if you haven't or if you gave up but want to try again this may be a solution for you and for others. Make sure your hardware is compatible.
PS- I'm using a spliced original XBox gamepad... I'll try changing the registry key to something compatible and just hope I can calibrate my pad, but assuming that doesn't work I'll be relying on the comunity to help me get this sorted out. Thanks in advance